Privacy Policy

How we use your information

At Prabha's Heritage, every order begins with a relationship built on trust. When you shop with us, we may collect basic details such as your name, contact number, email address, shipping and billing address information to ensure your Kanchipuram sarees and South Indian jewellery reach you safely and seamlessly.

We may also collect order history and browsing information to understand your preferences better and enhance your shopping experience. Send promotional emails (only if you have opted in) regarding new collections, exclusive launches, festive offers, and brand updates.

Please be assured that your information is handled with the same respect and responsibility with which we curate every piece in our collection.

Payment Security

All payments made on our website are processed through secure and trusted third-party payment gateways. We do not store your credit/debit card details on our servers.

Your transactions are encrypted using industry-standard security protocols.

Third-Party Services

We collaborate with trusted third-party partners to ensure your shopping experience is seamless, secure, and reliable. These service providers access only the information necessary to perform essential functions such as payment processing, order fulfillment, website maintenance, and analytics. They are permitted to use your data strictly for these purposes and are expected to uphold strong confidentiality and security standards.

Certain partners, particularly payment gateways and transaction processors, operate under their own privacy policies. As we must share specific information with them to complete your purchase, we encourage you to review their policies to understand how your data is managed.

Please note that some third-party providers may operate in jurisdictions different from yours or ours. If you choose to proceed with a transaction involving such providers, your information may be subject to the laws and regulations of the region in which they operate.

Once you leave our website or are redirected to an external platform, our Privacy Policy and Terms of Service no longer apply. We recommend reviewing the privacy policies of any third-party websites you visit to ensure you are comfortable with their data practices.

Data Protection & Security

At Prabha's Heritage, safeguarding your personal information is a responsibility we take seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, loss, alteration, or disclosure. From secure payment processing to protected website systems, we strive to maintain a safe environment for every interaction you have with us.

Cookies and Tracking

We use cookies and similar tools to run our website, improve performance, and personalize your shopping experience.

Updates to This Policy

Prabha's Heritage reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please reach out to us:

Email: info@prabhasheritage.co.in